Terms and Conditions
These terms and conditions apply to all purchases made through the website of Michelle & Paul Toronto and reachable via info@michellepaultoronto.com.
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product Information
We make every effort to describe our products accurately and provide up-to-date information.
However, typographical errors or inaccuracies may occur.
3. Ordering and Payment
Orders are processed only after full payment has been received.
Available payment methods may vary by country.
Customers are responsible for checking which payment methods are available in their region.
4. Processing and Delivery
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Processing time: 1–3 business days
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Shipping time: 3–7 business days (depending on location)
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Orders are shipped directly from our supplier in China.
5. Returns and Cancellations
Please refer to our separate Return Policy for all conditions regarding returns and cancellations.
6. Liability
We are not responsible for loss or damage during shipment if the tracking information indicates that the package has been delivered.
Please always double-check that the address provided is correct.
7. Intellectual Property
All content on this website (including text, images, and logos) is the property of Michelle & Paul Toronto and may not be used without prior permission.
8. Complaints Procedure
Complaints can be submitted in writing via info@michellepaultoronto.com.
We aim to respond within 5 business days.
9. Governing Law
These terms and conditions are governed by Dutch law.