Shipping & Delivery Policy
At Michelle & Paul Toronto, we strive to deliver your order as quickly and accurately as possible.
This document provides all the information regarding our shipping and delivery policy.
Processing Time
All orders are processed within 1 to 3 business days.
Once your order has been shipped, you will receive an email containing the tracking details.
Delivery Time
The average delivery time is 3 to 7 business days, depending on your location.
Please note that delivery may take longer during busy periods or due to customs inspections.
Shipping Method and Origin
All orders are shipped directly from our supplier in China.
As a result, customs duties or import taxes may apply depending on the destination country.
These charges are the responsibility of the customer.
Shipping Costs
Shipping costs are displayed during the checkout process.
They may vary depending on the weight, destination, and selected shipping method.
Responsibility During Shipment
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Once tracking information indicates that the package has been delivered, responsibility transfers to the customer.
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Please double-check your shipping address before completing your order.
Address errors must be reported within 24 hours after placing your order.
Contact
If you have any questions about shipping or delivery, please contact us at:
info@michellepaultoronto.com